Home \ About Precision Electronic Services \ FAQs FAQs ShareHow do I get an item to you for repair? There are four simple ways... 1. Call 800—732-4695 We will assist with everything you need.2. Click SEND IN REPAIR at the top of the page to create an online RMA.3. Click here to download an RMA form that you can fill out by hand to send your item in. 4. Have your item picked up by us (*within PES pickup region – contact us for details). How do you determine a repair price? Items sent for repair are evaluated to determine the cost of the repair. We also have established flat rate repair prices for many items. Do you charge for evaluations? We do not charge evaluation fees for repairs performed here at PES. Do you offer a rush repair service? We do offer a rush service that expedites the repair of your item. There is an additional charge for this valuable service – call or click here for details. Do you have any kind of guarantee or warranty on your repairs? Our repair warranty covers the entire unit for a full 2 years. What do you repair? We provide quality repair of AC and DC drives, HMI Panels, servo motors and many other items. Click here for the expanded list. What happens if my item cant be repaired? There is no charge for an item that cannot be repaired. We can offer an option for a replacement for the item upon request if available. Can you save my parameters or programming? We make every effort to retain all user parameters / programs contained in controls we receive for repair. Do you sell new controls? Yes, we sell new controls and drives from several top manufacturers. Click here for more details. What are the payment options? We accept all major credit cards, ACH payments and NET terms for approved accounts. Click here for a credit application. Do you sell parts? We do not sell circuit board level parts, but we can often provide items such as drive keypads, option cards, etc.
How do I get an item to you for repair? There are four simple ways... 1. Call 800—732-4695 We will assist with everything you need.2. Click SEND IN REPAIR at the top of the page to create an online RMA.3. Click here to download an RMA form that you can fill out by hand to send your item in. 4. Have your item picked up by us (*within PES pickup region – contact us for details).
How do you determine a repair price? Items sent for repair are evaluated to determine the cost of the repair. We also have established flat rate repair prices for many items.
Do you offer a rush repair service? We do offer a rush service that expedites the repair of your item. There is an additional charge for this valuable service – call or click here for details.
Do you have any kind of guarantee or warranty on your repairs? Our repair warranty covers the entire unit for a full 2 years.
What do you repair? We provide quality repair of AC and DC drives, HMI Panels, servo motors and many other items. Click here for the expanded list.
What happens if my item cant be repaired? There is no charge for an item that cannot be repaired. We can offer an option for a replacement for the item upon request if available.
Can you save my parameters or programming? We make every effort to retain all user parameters / programs contained in controls we receive for repair.
Do you sell new controls? Yes, we sell new controls and drives from several top manufacturers. Click here for more details.
What are the payment options? We accept all major credit cards, ACH payments and NET terms for approved accounts. Click here for a credit application.
Do you sell parts? We do not sell circuit board level parts, but we can often provide items such as drive keypads, option cards, etc.