What Should I Send With My Repair?05/05/2017When it comes to what you need to send along with a repair item sometimes comes down to what you can live without. The more complete the control is, the better it can be tested and the more closely to your application or operating conditions. It is always helpful to have a complete unit that includes all of its hardware such as screws or bolts or fuses. The hardware is important so that wires can be secured to terminals for testing or so that an outer casing or body will hold together adequately. If a drive isn’t held together properly by its case, the circuit boards inside can shift and be damaged during shipping causing it to become unrepairable. Another reason to send a drive, for instance, with all of its parts such as fuses is that if any of those part need to be replaced we will know, without question, exactly what the item is.Many drives like a Yaskawa AC drive may have option boards like a PG-X2 or PG-X3 feedback board. Option boards such as these are not crucial to the operation and testing of the drive functions unless it is specifically related to the symptom you are having. Since this is the case, if you need to keep an option board to put on your spare drive and stay in operation, it’s not a problem to do so. Often a drive that uses a keypad will be operating in an application that does not require the drive to use the keypad. If this is the case, and you have the keypad but just don’t use it for normal operation, it is helpful to have that keypad during the troubleshooting process because they will often display error codes or even be able to access the fault history. If you don’t have a keypad at all, not to worry, we have keypads for many different types of drives that can be used for testing, viewing fault codes, and even changing or entering parameters if necessary. If a repair needs an accessory like an option board, a keypad, or even has missing parts, we can usually make arrangements for those instances and check with you to find the best solution to meet your needs. Technical documentation on your control, the machine it comes from, or the system it is a part of is also very helpful to have during the troubleshooting process. With a machine diagram, we are able to more closely test a control as it is used in your application. At PES we have an extensive technical documentation library, but even if we have a full set of schematics on a particular control, it is more helpful to know how it is used in your plant. Back To Blog
What Should I Send With My Repair?05/05/2017When it comes to what you need to send along with a repair item sometimes comes down to what you can live without. The more complete the control is, the better it can be tested and the more closely to your application or operating conditions. It is always helpful to have a complete unit that includes all of its hardware such as screws or bolts or fuses. The hardware is important so that wires can be secured to terminals for testing or so that an outer casing or body will hold together adequately. If a drive isn’t held together properly by its case, the circuit boards inside can shift and be damaged during shipping causing it to become unrepairable. Another reason to send a drive, for instance, with all of its parts such as fuses is that if any of those part need to be replaced we will know, without question, exactly what the item is.Many drives like a Yaskawa AC drive may have option boards like a PG-X2 or PG-X3 feedback board. Option boards such as these are not crucial to the operation and testing of the drive functions unless it is specifically related to the symptom you are having. Since this is the case, if you need to keep an option board to put on your spare drive and stay in operation, it’s not a problem to do so. Often a drive that uses a keypad will be operating in an application that does not require the drive to use the keypad. If this is the case, and you have the keypad but just don’t use it for normal operation, it is helpful to have that keypad during the troubleshooting process because they will often display error codes or even be able to access the fault history. If you don’t have a keypad at all, not to worry, we have keypads for many different types of drives that can be used for testing, viewing fault codes, and even changing or entering parameters if necessary. If a repair needs an accessory like an option board, a keypad, or even has missing parts, we can usually make arrangements for those instances and check with you to find the best solution to meet your needs. Technical documentation on your control, the machine it comes from, or the system it is a part of is also very helpful to have during the troubleshooting process. With a machine diagram, we are able to more closely test a control as it is used in your application. At PES we have an extensive technical documentation library, but even if we have a full set of schematics on a particular control, it is more helpful to know how it is used in your plant.